AI chatbot
An AI chatbot on your website that answers with your own information
Visitors have questions when you're not at your inbox. Do you deliver to my area? How do returns work? What should I bring to the appointment? A chatbot on your site answers straight away.
Not a chatbot that makes things up. It answers from your own texts, terms and frequently asked questions. If it doesn't know, it says so and passes the question on to you.
Who is this for?
- You answer the same questions over and over by email, phone or WhatsApp.
- Visitors leave because they can't find an answer fast enough.
- There's plenty of information on your site, but nobody reads the whole page.
- You want visitors to get answers to simple questions in the evening and at weekends too.
What we build for you
A source from your own info
We gather your texts, terms and questions, and turn them into the chatbot's foundation.
Answers in your tone
Formal or relaxed: the bot talks the way your business talks.
Honest when unsure
If the answer isn't in your information, the bot says so instead of guessing.
Handover to a person
Tricky questions come to you, with the conversation attached.
Read conversations back
See what visitors ask. That also shows you what information is missing from your site.
Easy to keep current
When your offer changes, you update the source and the bot answers with the new information.
What it gets you
Quick answers for visitors
Simple questions are answered right away, even outside office hours.
Fewer repeat questions
You keep your time for questions that really need you.
Know what's on customers' minds
The conversations show where your site is still unclear.
What it costs
Every chatbot is custom work. You begin with a paid consultation: we look at which questions the bot needs to answer and what information that takes. You get our advice in writing. If you go ahead, that fee comes off the job, and you get a fixed price before we start building.
Not included: the subscription to the AI model. You pay that directly to the provider. The bot is a help, not a replacement for you: when in doubt, or when there's a complaint, it hands over to a person.
How it works
Step 1
Consultation
Which questions do you get most? You get our advice in writing.
Step 2
Source and fixed price
We decide which information the bot uses. Then you get a fixed price.
Step 3
Testing with real questions
You and your team ask the hardest questions you can think of.
Step 4
Live on your site
The bot goes online. We show you how to read conversations back and keep it up to date.
Frequently asked questions
- Will the chatbot make things up?
- We build it to answer only from your information, and to say when it doesn't know. Nobody can rule it out completely. That's why we test with your hardest questions and you can read every conversation back.
- How is this different from an AI agent?
- A chatbot talks to your visitors and answers questions. An agent carries out tasks in your systems. So a chatbot doesn't change anything in your admin, unless we agree on that together.
- What happens to visitors' conversations?
- We agree that up front: what's stored, for how long, and what goes to the AI service. It's in the plan.
- Can the bot answer in other languages?
- Yes. In the consultation we discuss which languages your visitors speak, and we test every language you want to offer.
Want visitors to get answers faster? Book the consultation through the quote form.